November 6, 2018
Geolocation - Smart-Device Location Help
Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices. The default location your device uses is based off a Golden West IP address: these are issued from a number of Golden West locations in South Dakota. For example, a customer in Dell Rapids may have an IP address assigned to Golden West’s Hot Springs area.
However, you can correct this issue and program your geolocation with streaming services, smart devices, etc. As each device and service has different settings, we recommend following the instructions provided in the device manual or on the service website.
Quick links
Amazon Alexa: https://www.amazon.com/gp/help/customer/display.html?nodeId=202015880
Hulu Live TV: https://help.hulu.com/en-us/setting-home-location-for-hulu-live-tv
Google Home: https://support.google.com/googlehome/answer/7551002?hl=en
Roku: https://support.roku.com/category/115001360548--troubleshooting
Apple Support: https://support.apple.com/