Frequently asked questions
Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.
If both your TV and your set-top box are both on, but you don’t see a picture, make sure your TV is on the correct INPUT.
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Know what's below before it's too late!
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Blind or visually impaired cable TV customers can request a device equipped with a voice-enabled user interface.
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Every three years, Golden West is required to renegotiate retransmission consent agreements with affiliate broadcast stations (ABC, CBS, Fox and NBC).
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We have multiple offices across the state . . .
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