Frequently asked questions
Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.
Internet Support
Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices.
Read More
Our outgoing mail system uses a set of rules to determine if the mail should be let through or not . .
Read More
GKG Domain Registration will help you with that . . .
Read More
Viruses are spread a number of different ways but the most common ways are by email or downloading of bogus or infected software files.
Read More
Your email program may have incorrect settings . . .
Read More
For DNS settings and more info . . .
Read More
To upgrade to a wireless modem . . .
Read More
If an email was not delivered . . .
Read More
If others require outside access to your internal systems, you may need one . . .
Read More