Frequently asked questions

Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.

Smart home devices like the Amazon Alexa or Google Home, can tell us the weather and the television schedule or help us order products online. First, the device must know where you live, otherwise known as its geolocation. To respect your privacy, Golden West does not provide your geolocation information to third party services or devices.
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High-Speed DSL information . . .
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Complete Computer Protection . . .
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Learn more on Static IPs . . .
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Here's a list of what we will require . . .
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Yes you can . . .
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We are available 24 x 7. . .
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To change your password, login into your webmail account...
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Visit our install video or call us for help . . .
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