Frequently asked questions

Got Questions? We've Got Answers! Explore our FAQ section for easy solutions to common issues.

Paying your bill through the Golden West eBill app is easy and convenient!
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An allocation statement is provided each year to show the total amount of credits you have earned to date from the cooperative.
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A portion of the surplus revenue from our telecommunications service is returned to members in the form of a capital credit.
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Know what's below before it's too late!
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Blind or visually impaired cable TV customers can request a device equipped with a voice-enabled user interface.
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Call us Toll Free 1-855-888-7777.
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We can help with many issues . . .
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For more information . . .
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Here's a list of what we will require . . .
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